All online orders are shipped via Canada Post and are sent out within 1–2 business days (Monday to Friday) of being received, with the exception of public holidays.
FREE Shipping is available for Canadian orders of $75 or more before taxes (not including gift cards), and of $99 or more in the USA.
Once your order has shipped, a shipping notification with tracking details will be sent to the email address provided at checkout. Orders consisting of solely Laundry Detergent Eco-Strips are shipped via Canada Post LetterMail and therefore tracking is unavailable.
Have a question about your online order? We're always happy to help. Get in touch
Not happy with your purchase? We'll help you find your perfect match, or return it for a full refund.
We want you to love our products. Before purchasing, if you have any questions that will help you decide which product is best for you, please get in touch – we'd love to hear from you.
If for any reason you're not happy with your purchase, we'll happily issue you a full refund*. This is a one-time offer intended to provide you with the opportunity to try a product with confidence.
For online purchases made directly from Good Juju, you may request a refund to the original form of payment (less shipping costs) within 15 days of receiving your product. Please email us at firstname.lastname@example.org with your order number, the product you wish to return, and the reason for the return.
Good Juju reserves the right to request the product be shipped back to us at Good Juju’s expense and does not assume responsibility for lost or misdirected returns. Please note that clearance items, as well as short-dated and expired product are not eligible for an exchange or refund.
For more information, send us an email at email@example.com
* Terms and conditions apply and are subject to change without notice.