All online orders are sent out within 3-4 business days (Monday to Friday) of being received, with the exception of public holidays.
Flat-Rate: $9.99 within Canada and the contiguous U.S.A.
FREE Shipping is available for orders of $49 or more before taxes and after discounts (not including gift cards) shipping within Canada and the contiguous U.S.
For orders outside of Canada or the contiguous U.S.A., shipping will be calculated at checkout according to destination and order size.
Once your order has shipped, a shipping notification with tracking details will be sent to the email address provided at checkout. Orders consisting of solely Laundry Detergent Strips are shipped via Letter Mail and therefore tracking is unavailable.
Good Juju is not responsible for stolen packages scanned as delivered. Please ensure your order was shipped to a secure address and that you track your package closely. Tracking details and a link will be sent to you as soon as your order ships, with further notifications when your package is out for delivery and scanned as delivered. Please keep a lookout!
Have a question about your online order? We're always happy to help. Get in touch
Not happy with your purchase? We'll help you find your perfect match, or return it for a full refund.
We want you to love our products. Before purchasing, if you have any questions that will help you decide which product is best for you, please get in touch – we'd love to hear from you.
If for any reason you're not happy with your purchase, we'll happily issue you a full refund, less the cost of shipping*. This is a one-time offer intended to provide you with the opportunity to try a product with confidence.
For online purchases made directly from Good Juju, you may request a refund to the original form of payment (less shipping costs) within 15 days of receiving your product.* Please email us at email@example.com with your order number, the product you wish to return, and the reason for the return.
Good Juju reserves the right to request the product be shipped back to us at the customer's expense, and does not assume responsibility for lost or misdirected returns. Please note that clearance items, as well as short-dated and expired product are not eligible for an exchange or refund.
For more information, send us an email at firstname.lastname@example.org
* Terms and conditions apply and are subject to change without notice.